Troubleshooting Common Flash Mode Issues

This section describes some common issues you may run into as you work with the Indicators Dashboard in Flash Mode or attempt to switch to Flash Mode while viewing a document. The issues described in this section are not necessarily issues related to defects in the application itself, but rather notes about how Flash Mode is designed to work.

Flash Mode is not displayed as an option in the View menu.

If Flash Mode is not displayed in the View menu, it may not be enabled for the particular document you are viewing.

Some graph objects are displayed differently in Flash Mode, as noted below.

When possible, attempt to resolve each issue as suggested below:

The graph and its legend may appear somewhat larger in Flash Mode. Note that font rotation is not supported in Flash Mode.

When the minimum, maximum, and interval properties for the graph’s axes are not explicitly specified, Flash Mode automatically renders the axis labels based on the data on the graph. In some cases, the axis labels may be positioned differently in Flash Mode.

The size of text in graphs may be different in Flash Mode.

The formatting applied to a graph's Y-axis may not be displayed in Flash Mode. This includes the position of data labels, since Flash Mode does not currently support font rotation.

Only certain graph marker types are displayed in Flash Mode. For example, a line graph marker that looks like a star may be displayed as a circle marker in Flash Mode.

The color of the graph's background may be different in Flash Mode.

Data labels placed outside of a graph's frame may not be displayed in Flash Mode.

Vertical bar graphs: The following graph properties are not applied in Flash Mode for vertical bar graphs: bar overlapping; depth; middle values; split dual axes; markers and text; displaying riser shapes other than rectangles; box borders around the Category title; Y-axis title; Y-axis and X-axis labels; legend text; patterns or pictures in bar risers; and data trendlines, regressions, and coeffecient values.

Vertical line graphs: Depth properties are not applied in Flash Mode for vertical line graphs.

Pie graphs: The following graph properties are not applied in Flash Mode for pie graphs: tilt; depth; rotation; exploding the pie slices; maintaining the graph's aspect ratio; deleting or restoring pie slices; displaying each slice proportionally to the total value; and displaying the name of the pie.

Hi-Lo-Open-Close stock graph: The first, second, and third metrics are not displayed in the graph in Flash Mode.

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CCC, CCC ONE, and the CCC Logo are registered trademarks of CCC Intelligent Solutions Inc. 9/16/2024 - 4:37 PM